Terms and Conditions
Return Policy
WYTCH hopes that you will be absolutely delighted with your purchase, however if for any reason you are not entirely satisfied with your purchase, WYTCH are happy to offer an exchange or credit note.
Items must be returned in perfect condition, and in their original packaging within 14 working days of your receipt of the order.
To return an online purchase, please contact syd@wytch.co.uk for further details. Please include your order details in the email. WYTCH does not accept any responsibility for any items lost, stolen or damaged in transit. These responsibilities are those of the customer. We recommend that UK items be sent by insured special delivery, and international items be sent using a secure and swift fully tracked service. Please note that the cost of shipping is not refundable.
In the interests of fraud prevention, your refund will be issued by the same method by which you paid.
If you are not based in the UK and would like to return an item, please note that a customs declaration form will be required on shipping. The goods will need to be correctly detailed as ‘RETURNED BRITISH GOODS’ in order to ensure that no additional customs fees are incurred on re-import to the UK. In the instance that an item is incorrectly marked and a customs fee is incurred, this may be passed onto the customer. This may also delay the returns process.
Terms of Use
Design Rights and Copyrights remain the sole property of Syd Buron and WYTCH. Your use of this website and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to its content. Any reproduction or redistribution of the aforementioned content is prohibited and may result in civil and criminal penalties.
We always welcome feedback from our customers as it enables us to improve our service. If we should receive a complaint about any part of our service, by phone, email or letter, then it will be dealt with promptly. Please contact us on syd@wytch.co.uk
Privacy Policy
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected.
Financial information, such as credit or debit card numbers, are not stored on this site. All transactions are handled by a secure online independent payment service provider. We accept payment online by Visa, MasterCard, Maestro or Amex via the secure payment provider, Paypal.
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